Today, 30 March 2017 my wife had an appointment at HoustonEye Associates in Sugar Land, Texas.
All I can say is, “WOW!”
My wife was very nervous because she has very sensitive
eyes. She is almost completely blind in
one eye. She is very concerned about the
other eye. So saying she was near panic
would not be an exaggeration at all.
The front desk staff was very professional and courteous. We left home early because it would be rush
hour and there is a great deal of construction along the freeway. We were not delayed as much as we had
anticipated, so we arrived nearly an hour early.
No one at the office batted an eye at us being so
early. They just checked us in and got
started on the paperwork.
Before we got sat down good, Christopher called us back to
conduct the initial evaluation. It did
not seem to matter that we had not had time to complete the new patient
paperwork. He entered the information from the new patient paperwork and then
proceeded to the evaluation.
Christopher was very calming and reassuring. He bragged on the doctor and told us about
the good hands we were in.
During the initial evaluation, Christopher dilated my wife’s
eyes. He then walked us back to the
waiting room so that they could tend to other patients while her eyes were
becoming dilated.
It was not long at all before we were asked back to an
examination room. Very shortly after
that, Dr. Dhir (pronounced deer) entered the room. Dr. Dhir is exactly the kind of doctor anyone
would want.
He was very calming.
He did not laugh at our concerns over the possible surgery. He took the time to describe in detail what
was taking place in my wife’s condition.
He even used a model eye to illustrate his point.
He is not like many doctors who talk down to his
patients. Dr. Dhir treated us like
friends and not like just another face in the crowd.
Sounds like a nice Dr.
ReplyDeleteHe really is a great one.
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