I have had foot ulcers continuously for nearly twenty years
now. I started getting them soon after I retired back in 1996. Since that time
I have had one after another. I have seen countless surgeons and podiatrists to
try to heal them. About the time I get one healed, another one will open up. It
just keeps going that way.
I have been self-treating myself, with the aid of my wife
Suzanne, for years. I started doing this when the South Texas Medical Clinic in
Wharton, Texas ran off the only surgeon there who knew what he was doing. They
have a podiatrist, but I have no faith in his abilities and he has a terrible
bedside manner. He is the kind of doctor who tries to make you feel stupid when
he talks to you.
Anyway, Suzanne and I had been taking care of my wounds by
changing the gauze every day and keeping the wounds clean. This worked out well
until my toe started getting infected. On Sunday night, 28 October 2012, she
and I came home. My big toe on my right foot had swollen up very large and it
was very red. We decided I would call the doctor’s office the first thing Monday
morning.
I got up at 8 AM and tried to call the doctor’s office,
there was no answer. I kept trying throughout the day and still got no answer.
I went to bed and tried the next day and got an answer. I asked to speak to my
doctor’s nurse and I got put through to scheduling. I was told the first appointment
available was that Thursday, 01 November 2012. I accepted that appointment and
asked them to get in touch with my doctor to see if he would see me earlier.
When I hung up, I called back and asked to speak with the doctor’s office.
Again, they switched me to scheduling. I gave up and went to bed.
At my appointed time on 01 November 2012 I went to the
doctor’s office. When I tried to check in downstairs, I was told I did not have
an appointment. I was told I did have an appointment 08 November 2012. The desk
tried to call upstairs to my doctor’s office, but the phone just rang and rang.
Suzanne pushed me upstairs in a wheel chair and we went to
Dr. Winston’s office. Two receptionists were sitting talking to one another
about a patient while the phones rang all around them. Suzanne explained to
them that I needed to be seen right away, then Dr. Winston’s nurse came out and
she had them work me in. I went to sleep in the wheel chair while Suzanne went
downstairs to get me checked in.
Dr. Winston walked into the exam room and took one look at
my toe. He said he could not treat me as an outpatient, so he sent me to
Memorial Hermann Sugar Land. He is on the staff there and he told me to go to
the emergency room. This was just before 11 AM. We picked up the kids at school
and then went to Memorial Hermann Sugar
Land. We got there just before 1PM.
This story will be continued soon.
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